Terms of Service

This website is operated by Moment Ritual. Throughout the site, the terms "we", "us", and "our" refer to Moment Ritual. By visiting our website or purchasing from us, you agree to these Terms of Service.

Online store terms

By using this site, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or guardian to use this site.

Products and product information

We make reasonable efforts to describe our products accurately. Product colors, packaging, burn experience, and scent perception may vary based on screen settings, storage conditions, airflow, room size, and personal sensitivity.

Incense safety

Incense should be burned only in a well-ventilated area, on a heat-safe holder, and away from children, pets, curtains, paper, bedding, and other flammable materials. Never leave burning incense unattended. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Orders, pricing, and availability

Prices, product availability, and promotions may change without notice. We reserve the right to limit or cancel orders, including orders that appear to contain incorrect information, suspected fraud, or pricing or inventory errors.

Billing and account information

You agree to provide current, complete, and accurate purchase and account information. Payment processing may be handled by third-party payment providers according to their own terms and policies.

Shipping, returns, and refunds

Shipping, returns, and refunds are governed by our Shipping Policy and Return and Refund Policy, which are incorporated into these Terms of Service.

Third-party links and services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of third parties.

Prohibited uses

You may not use our site or products for unlawful purposes, to violate any laws, to infringe upon intellectual property rights, or to transmit malicious code or harmful content.

Limitation of liability

To the fullest extent permitted by law, Moment Ritual is not liable for indirect, incidental, special, or consequential damages arising from your use of the site or products. Nothing in these Terms limits rights that cannot be excluded under applicable law.

Changes to these terms

We may update these Terms of Service from time to time. The latest version will be posted on this page.

Contact

Questions about these Terms of Service can be sent to customerservice@moment-ritual.com.